Financial Safety & Security
Diamond protects members through education, prevention, and resolution.
Education for Financial Safety
Diamond Credit Union is dedicated to keeping our members educated on the importance of financial safety and security. However, identity theft can occur to those who least expect it and is very serious and frustrating. That is why we have partnered with Sontiq, a company that delivers valuable identity theft prevention education, proactive protection services, and swift and appropriate identity theft incident remediation. Together we are helping to educate, protect, and resolve fraudulent situations for our members and their immediate family members. Sontiq’s AdviseProtectResolve program is a free identity theft protection benefit for Diamond Credit Union members and their immediate families.
Exclusive Benefit for Members
Expert advice is available. If you experience any type of identity fraud or exposed account information, Diamond offers a free service to all members to assist in these types of cases.
Sontiq’s AdviseProtectResolve program encompasses the following services:
ADVISE – An on-call Fraud Specialist provides unlimited assistance to lock out thieves with proactive measures. Find out more on the Sontiq website to educate yourself on current identity theft scams, nationwide news, and tips you can use every day to prevent fraud.
PROTECT – The LifeStages™ program through Sontiq can assist you during times of change in your life that could potentially put you at risk for identity theft. Areas include: Having a child; Getting married; Filing taxes; Military; Medical; Traveling; Moving; Break-Ins; Disasters; Debt Tagging; Death in the family
RESOLVE – If you do become a victim of identity theft, you will have personal access to a Fraud Specialist throughout the entire process. Your Fraud Specialist will help stop fraudulent bills and charges, notify credit bureaus and government agencies, prepare documents, make phone calls, and establish fraud alerts and monitoring to detect a re-occurrence. Your Fraud Specialist will be available to you for a full year or until all issues are resolved.
Diamond YOUniversity
Get more expert tips about financial safety and security and how to keep your information safe with these brief and informative videos from Rachel Tobac, CEO of SocialProof Security.
Episode 5: Phishing And Recap
The Fraud Report
It’s an unfortunate reality of the world we live in that we all have to be hyper vigilant when using our personal and banking information. The experts at Diamond Credit Union are here to educate you on sticky situations involving fraud, identity theft, and scams of all kinds. The Fraud Report articles include the latest tips and information to keep you and your information safe.
