Answers to Many FAQs Regarding Your Accounts
Anyone who lives, works, worships, regularly conducts business, or attends school in Berks, Montgomery, Chester or Bucks Counties is eligible to join Diamond Credit Union.
To be a member and take advantage of our full menu of products and services, a $5 deposit into a membership account is required. This is not a fee. If you ever close your membership, your $5 will be returned.
You can join by visiting any of our locations, calling (800)-593-1000 during business hours, or filling out our easy form online.
Yes! The National Credit Union Administration (NCUA), the strongest of the federal insurance funds, insures your funds with Diamond Credit Union up to $250,000.
Banks have shareholders who profit from customer fees and interest. Credit Unions are not-for-profit and governed by a volunteer Board of Directors elected by members. Profits are returned to members in the form of lower loan rates, higher interest rates, and lower fees.
For more info, check out our blog on Banks vs Credit Unions.
From 1947 until April 2006, Diamond Credit Union was considered a Select Employer Group Credit Union, meaning that, only the employees and family members of businesses that associated with Diamond were eligible to join. With a Community Charter, these restrictions no longer apply. Now, any person who lives, works, worships, regularly conducts business or attends school in Berks, Montgomery, Chester or Bucks County is eligible to join Diamond regardless of their place of employment. Diamond’s charter was expanded to the four counties listed here in the fall of 2021.
You can apply for a loan anytime — even if you’re not yet a member.
If you choose to finance with Diamond, membership can be set up at that time.
There is no waiting. Once you’ve entered merchant info, you can make payments immediately.
It doesn’t matter. Diamond does not charge you for using either option. It’s just a matter of preference.
Electronic Statements are a free service of Diamond Credit Union. To be an Electronic Statement user you must have a valid email address on file and be registered for NetBranch.
Note: Remember to update your email settings in NetBranch if you change your email address anytime after registering.
If you are a member but have not registered, click here to sign up for Netbranch.
Not a member yet? Join and take advantage of all the benefits and services of Diamond.
If you’re a NetBranch user, you can request Skip-A-Pay online. Log in, go to Menu > Skip-A-Pay. Eligible loans will show. You can skip one payment per loan per year.
Note: Payment Advantage, mortgage and interest-only home equity loans, and Diamond Visa are not eligible. Other restrictions may apply.
You can check your activity directly through NetBranch by choosing “Menu” in the upper left, then select Diamond Credit Card. You will then be redirected to the VISA platform where you can choose from a variety of options. Click Logout in the upper right to return to Netbranch Online Banking.
You can apply for a loan with Diamond anytime online. You may also call during business hours by calling (800)-593-1000.