Skip-A-Payment

Diamond’s Skip-A-Payment* service can offer some relief to your financial obligations. Skip your Diamond loan payment and put the money to better use elsewhere!

Now, you can easily request to skip your payment online through NetBranch or on Diamond’s Mobile Banking app!

You can submit a request to skip a payment on your:

  • New or Used Auto Loan
  • Home Equity Loan or Line
  • Personal Loan or Line

To process your skip online: Just log into your account as you usually do through NetBranch, click on the 3 bar navigation (upper left corner), then select Skip-A-Pay from the choices. Your available loans or lines to skip will appear in the loan accounts presented. Note: Skips may not be available for all loan accounts.

To process your skip from the mobile app: Log into your account as usual, click on the 3 bar navigation (upper left corner), then select Skip-A-Pay from the choices and follow the steps to complete your request.


Need assistance? If you are unable to submit your skip-a-pay request online or through our mobile app, please contact our Call Center at 610-326-5490 for assistance.

Not a NetBranch user? Click here to register online or contact us at 610-326-5490.

*IMPORTANT: Read the full Skip-A-Payment Terms and Conditions


Keep in Mind…

If you are experiencing financial stress that cannot be solved with our Skip-A-Payment service, we have a dedicated team of specially-trained professionals who are able to discuss your credit union obligations one-on-one to help find suitable solutions for both you and the credit union. If you would like to speak with our Credit Solutions professionals, please call 800-593-1000 and ask for a Credit Solutions Team Member.